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Terms & Conditions

Last Updated: October 2026

1. Agreement to Terms

Welcome to Paul Walter. By accessing or using our website, placing an order, or purchasing our handcrafted leather goods, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, please discontinue use of the site.

2. Products & Handcrafted Natural Leather Characteristics

All Paul Walter products are crafted from genuine, premium full-grain leathers. Please note:

  • Natural Variations: Genuine leather exhibits natural characteristics, including subtle grain variations, unique texture patterns, and color undertones. These are marks of authentic craftsmanship and quality, not defects.
  • Color Accuracy: We make every effort to display product colors accurately on screen; however, display calibration varies across devices and screens.
  • Product Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue items without prior notice.

3. Orders, Pricing & Personalization Policy

Prices are shown in USD and are subject to change without notice. We reserve the right to refuse or cancel orders due to pricing errors, stock inaccuracies, or suspected fraudulent activity.

Personalized & Monogrammed Goods: Items customized with initials, embossed monograms, hand-paint artwork, or bespoke foil stamping are crafted exclusively for you and are considered final sale once production begins, unless defective upon arrival.

4. Shipping, Delivery & Risk of Loss

Delivery dates provided at checkout are estimates. Paul Walter is not responsible for courier delays caused by customs processing, severe weather conditions, or incorrect delivery addresses provided during checkout. All purchases are made pursuant to a shipment contract, and title passes upon delivery to the carrier.

5. Returns, Exchanges & Refunds

Non-personalized items in brand-new, unused condition with original packaging may be returned within 30 days of delivery. For detailed instructions on returns, please visit our Returns Policy.

6. Intellectual Property

All content on this website, including designs, photographs, graphics, text, logos, icons, and software, is the exclusive intellectual property of Paul Walter and protected by United States and international copyright and trademark laws.

7. Limitation of Liability

In no event shall Paul Walter, its directors, employees, or artisans be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

8. Contact Information

For questions regarding these Terms & Conditions, please contact us:

PAUL WALTER Legal & Support

Email: support@paulwalter.com

Website: Customer Support